Return & Exchange Policy

Items can be exchanged within 7 days of delivery if unworn and in original packaging.

Return shipping charges apply unless the item is defective or damaged.

Shipping Charges

We collect Device Information using the following technologies:

Free Shipping : Enjoy free shipping on orders above ₹499.

Standard Shipping Fee : ₹70 for orders below ₹500.

Express Shipping : Available at an additional cost of ₹100 for faster delivery.

Delivery Timelines

Standard Delivery : 5-7 business days.

Express Delivery : 2-3 business days.

Order Processing

Orders are processed within 24-48 hours.

Orders placed on weekends or public holidays will be processed the next business day.

Packaging

Each SHELOOK piece is packed in branded packaging — perfect for gifting and ensuring your jewelry arrives in pristine condition.

Tracking Information

Once your order is shipped, you'll receive an email/SMS with tracking details.

International Shipping

Currently, we ship across India only.